Services Tailored for each client

Scientifically rigorous and systematic methodological frameworks to diagnose, evaluate, and solve real-world problems with applied research.

Based on our clients’ needs, we offer three overarching proprietary frameworks that outline our innovative methodologies. Our frameworks are intentionally broad because we specify individual steps within each plan based on our clients’ unique needs, problems, and feasibility constraints.

If you are interested in our services but think these frameworks do not fit your needs, please do not hesitate to connect with us to request a consultation. We would welcome the opportunity to work with you.

Our Service Tiers At a Glance

To learn more about what each service tier includes, simply click on the name of the package you are interested in, or scroll down to read the details.

Tier 1: GUIDE

Essential, actionable science-based insights and advice delivered swiftly.

Tier 2: PRISM

Deeper literature review and synthesis of secondary evidence sources to solve problems that need more time and attention.

Tier 3: COMPASS

Original empirical research designed for clients’ specific needs and tailored to deliver data-driven, actionable recommendations.

Service Package: gUIDE

TIER 1: ESSENTIAL INSIGHTS

Gather context

Understand client needs, goals, and challenges. Gather relevant background information.

Uncover barriers

Diagnose key decision-making pain points or communication challenges currently acting as barriers to growth.

Identify solutions

Apply theoretical and empirical data and evidence from existing research, and connect with best practices to address client needs effectively.

Develop recommendations

Synthesize data and evidence-based best practice recommendations. Share these recommendations with clients in as accessible, actionable way.

Enable action

Provide clear and strategic insight to facilitate the implementation of data insights and recommendations.

Service Package: PRISM

TIER 2: ADVANCED RESEARCH AND OPTIMIZATION

Pool knowledge

Identify and gather relevant research, reports, and case studies across multiple disciplines.

Refine understanding

Synthesize findings from across disciplines to uncover key themes, gaps, issues, and suggestions.

Interpret patterns

Extract actionable insight from a variety of credible sources and identify major patterns, common problems, solutions, and evidence-based ideas.

Strategize applications

Assess how insights from multiple sources of knowledge apply to the client’s specific requirements and / or challenges.

Map next steps

Provide clear, actionable and evidence-based next steps to guide clients’ decision-making, and map out potential options for decision pathways.

Service Package: COMPASS

TIER 3: END-TO-END RESEARCH AND IMPLEMENTATION

Clarify needs

Define and clarify research objectives, key questions, client requirements, operational constraints, feasibility criteria etc.

Observe & diagnose

Diagnostically evaluate the product, process or client problem from multiple angles. Observe in-action usability or decision-making challenges if possible.

Method selection

Determine the research methods that would be most appropriate for answering the client’s key questions while aligning with their outcome expectations and needs. Identify the tools, technologies, and software needed to implement the methods.

Perform research

Design a rigorous empirical research study using the methods identified in the previous step. Deploy the study to gather primary, original data through a range of quantitative, qualitative, and computational research methods including surveys, experiments, A/B tests, focus groups, interviews, eye-tracking studies, usability tests etc.

Analyze & synthesize

Clean and analyze the data to extract meaningful insights that answer clients’ key questions. Interpret and synthesize significant findings for clients, providing high-level and specific insight that is contextualized for each client.

Shape Solutions for implementation

Develop strategic solutions rooted in the results and evidence. Support research-to-operations endeavors and guide clients in turning data into actionable and feasible solutions by applying research findings.